x1111 Privacy Policy — How We Handle Your Personal Data

This Privacy Policy applies to x1111 ("x1111," "we," "us," "our"), the operator of the online gaming and betting platform accessible at x1111.im. x1111 is the data controller responsible for the personal information of all players registered on the platform.

This policy explains how x1111 collects, processes, uses, stores and protects the personal data of registered players and website visitors — with specific attention to the context and needs of Pakistani users. If you are a registered player on x1111 or if you visit x1111.im in any capacity, this Privacy Policy applies to you.

By registering an account on x1111, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. This Privacy Policy should be read alongside x1111's Terms and Conditions and Responsible Gaming Policy.

x1111 collects personal data in several categories depending on how you interact with the platform. Here is a clear breakdown of the types of data x1111 may hold about you:

Identity & Registration Data:

Financial & Payment Data:

Gaming & Behavioural Data:

Technical & Device Data:

x1111 does not collect sensitive personal data such as biometric information, religious beliefs, political opinions or medical records. Where identity verification requires document submission, those documents are processed securely through x1111's verification system and are not stored longer than necessary.

x1111 collects personal data through the following channels and interactions:

• Account registration: When you create your x1111 account, you provide your name, mobile number, date of birth and other registration details directly.
• Identity verification: When x1111 requests KYC (Know Your Customer) verification — which may be required before processing withdrawals or confirming eligibility — you may submit identity documents via x1111's secure verification portal.
• Deposits and withdrawals: When you add funds or request withdrawals, x1111's payment processing systems capture the relevant transaction details associated with your Easypaisa, JazzCash, bank or card account.
• Platform activity: x1111's systems automatically record your gaming activity — bets placed, games played, session times and outcomes — as part of normal platform operation.
• Customer support interactions: When you contact x1111's support team via live chat or email, the content of your communication is recorded to facilitate resolution and maintain a service history.
• Cookies and tracking technologies: x1111 uses cookies and similar technologies to collect technical and behavioural data during your visit to x1111.im — explained in detail in Section 07.
• Third-party verification providers: Where x1111 uses third-party identity or fraud-detection services to verify your identity or assess account security, those providers may share data with x1111 as part of the verification process.

x1111 uses the personal data it collects from Pakistani players for the following specific purposes — and no others:

• Account creation and management: To register your x1111 account, verify your identity, maintain your account profile and ensure your account settings reflect your preferences.
• Processing transactions: To handle PKR deposits from and withdrawals to your Easypaisa, JazzCash, bank account or card, and to maintain an accurate record of your x1111 transaction history.
• Delivering gaming services: To operate the games, betting markets, live casino tables and other features you use on x1111, and to record outcomes and settle bets accurately.
• Bonus and promotion administration: To track your eligibility for and use of bonuses on x1111, monitor wagering requirement progress and apply promotional credits to your account correctly.
• Customer support: To respond to your support queries, investigate account-related issues and maintain a service history that enables x1111's support team to assist you efficiently.
• Fraud prevention and security: To detect, investigate and prevent fraudulent activity, unauthorised account access, bonus abuse and any other prohibited conduct on x1111.
• Responsible gaming: To monitor gaming patterns that may indicate problematic behaviour and to administer deposit limits, cooling-off periods or self-exclusions as requested or as required by x1111's responsible gaming obligations.
• Platform improvement: To analyse aggregated, anonymised usage data to understand how Pakistani players use x1111 and to improve the platform — adding games, fixing issues and optimising the user experience.
• Communications: To send you transactional notifications — deposit confirmations, withdrawal updates, security alerts — and, where you have opted in, promotional communications about x1111 offers relevant to your activity.
• Legal and regulatory compliance: To meet any legal obligations applicable to x1111's operation, including identity verification requirements and financial reporting obligations.

x1111 processes your personal data on the following legal bases, depending on the specific purpose of the processing:

• Contract performance: Processing necessary to provide you with x1111's services as agreed in the Terms and Conditions — including account operation, payment processing and game delivery.
• Legitimate interests: Processing for fraud prevention, platform security, abuse detection and general platform improvement — where x1111's legitimate interests in operating a secure, fair platform are not overridden by your individual privacy interests.
• Consent: Processing for optional purposes such as sending promotional communications — where you have explicitly opted in and can withdraw consent at any time.
• Legal obligation: Processing required to comply with applicable laws and regulations, including identity verification and financial record-keeping requirements.

x1111 does not sell, rent or share your personal data with third parties for their own marketing or commercial purposes. x1111 may share your personal data with the following categories of third parties, strictly for the purposes described:

• Payment service providers: x1111 shares the minimum necessary transaction data with Easypaisa, JazzCash, NayaPay, SadaPay, banking partners and card payment processors to complete deposits and withdrawals. These providers process your data under their own privacy policies and are contractually required to handle your data securely.
• Identity verification providers: Where x1111 uses a third-party KYC or identity verification service to confirm your age, identity or document authenticity, your verification data is shared with that provider solely for that purpose.
• Game providers: Certain games on x1111 are provided by third-party game studios or live casino operators. Your account identifier and gaming session data may be shared with these providers to facilitate game delivery and dispute resolution.
• Fraud detection services: x1111 may use third-party fraud detection tools that process technical data — IP addresses, device fingerprints, transaction patterns — to identify suspicious activity on x1111 accounts.
• Legal and regulatory authorities: x1111 will disclose personal data to law enforcement, regulatory bodies or courts where required by applicable law, a valid legal order or to protect the rights and safety of x1111 and its players.

All third parties with whom x1111 shares personal data are required to handle that data in accordance with applicable privacy law and x1111's data processing requirements. x1111 does not transfer your personal data to parties outside these categories without your explicit consent.

x1111 uses cookies and similar tracking technologies on x1111.im to make the platform work correctly and to improve the experience for Pakistani players. Here is a breakdown of how x1111 uses cookies:

• Essential cookies: These are required for x1111's platform to function. They manage your login session, maintain your account state while you navigate between pages and ensure secure communication between your device and x1111's servers. Essential cookies cannot be disabled without disrupting platform functionality.
• Functional cookies: These remember your preferences on x1111 — such as your preferred language, display settings and game lobby layout — so you don't have to reconfigure them on every visit.
• Analytics cookies: x1111 uses anonymised analytics data to understand how players navigate x1111.im — which pages are most visited, where drop-offs occur and how game lobbies are used. This data is aggregated and does not identify individual players.
• Performance cookies: These help x1111 monitor platform performance — identifying slow-loading pages or technical errors — so they can be fixed promptly to improve the experience for all players.

x1111 does not use third-party advertising cookies or tracking pixels that would allow external advertisers to follow your activity across the web. Your x1111 browsing data stays on x1111.im.

Most browsers allow you to manage cookie settings — you can view, delete and restrict cookies through your browser's settings. Note that disabling essential cookies will affect your ability to use x1111's platform normally.

x1111 implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or disclosure:

• SSL/TLS encryption: All data in transit between your device and x1111's servers is encrypted using current-standard TLS protocols. You'll see the padlock icon in your browser's address bar when on x1111.im.
• Encrypted data storage: Sensitive personal data — including payment details and identity documents — is stored in encrypted form on x1111's secured servers. Encryption keys are managed separately from the data they protect.
• Access controls: Access to player personal data within x1111 is restricted on a need-to-know basis using role-based access controls. All internal access to player data is logged and regularly audited.
• Multi-factor authentication: x1111's internal systems require multi-factor authentication for staff accessing player data, significantly reducing the risk of unauthorised internal access.
• Regular security assessments: x1111 conducts regular security reviews of its platform and data systems, including vulnerability assessments and penetration testing, to identify and remediate potential weaknesses before they can be exploited.
• Card payment security: x1111 does not store full card numbers. Card payments are processed through certified payment gateways that handle card data under PCI DSS standards, separate from x1111's core systems.

While x1111 takes all reasonable steps to protect your data, no system is entirely immune to breach. If a security incident does occur that affects your personal data, x1111 will notify affected players as described in Section 01 and take immediate remediation steps.

x1111 retains different categories of personal data for different periods, based on the purpose for which it was collected and applicable legal requirements:

• Active account data: Personal and account data is retained for the duration of your active x1111 account plus a minimum post-closure period as required for legal and regulatory compliance.
• Financial transaction records: Transaction records — deposits, withdrawals, bet history — are retained for a minimum period as required by financial record-keeping obligations. This typically extends beyond account closure.
• Identity verification documents: Copies of identity documents submitted for verification are retained for the minimum period required by applicable know-your-customer regulations and then securely deleted.
• Support communications: Records of your interactions with x1111's support team are retained for a period sufficient to provide context for any follow-up queries and to support dispute resolution, after which they are deleted or anonymised.
• Technical and device data: IP logs and device data used for fraud detection and security are retained for a rolling period and then purged, unless specific records are required for ongoing investigation.

When personal data is no longer required for its original purpose and no legal obligation requires x1111 to retain it, x1111 will either securely delete the data or anonymise it such that it can no longer be linked to you as an individual.

As a player on x1111, you have the following rights over your personal data. To exercise any of these rights, contact x1111 support via live chat or email at support@x1111.im:

x1111 is strictly an adults-only platform. x1111's services are not directed at, and x1111 does not knowingly collect personal data from, individuals under the age of 18. If x1111 discovers that it has inadvertently collected personal data from a person under 18, that data will be deleted immediately and the associated account will be closed.

If you believe that a minor may have registered on x1111 or that a minor has access to an x1111 account, please contact x1111 support immediately. x1111 takes this seriously and will investigate and act on any such report without delay.

Parents and guardians are encouraged to use parental control software on devices accessible to minors to prevent access to x1111 and other adult gaming platforms. x1111 supports responsible parental oversight of internet access for young people in Pakistani households.

x1111 may update this Privacy Policy from time to time to reflect changes in how we collect and use data, changes in applicable law, or improvements to our platform that affect data processing. When material changes are made, x1111 will notify registered players via email or in-platform notification at least 7 days before the changes take effect.

The current version of this Privacy Policy — including the date it was last updated — is always available on this page at x1111.im/privacy-policy. Continued use of x1111's platform after the effective date of an updated Privacy Policy constitutes acceptance of the revised policy. If you do not agree with a change, you should contact x1111 support to discuss your options, including account closure if you wish to cease using the platform.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how x1111 handles your personal information, please reach out to x1111's support team:

x1111's support team includes personnel trained specifically on data privacy matters. All data rights requests received via these channels will be acknowledged promptly and acted upon within a reasonable timeframe. x1111 is committed to being transparent and responsive when it comes to how we handle the personal information of our Pakistani players.